To achieve world-class operational excellence an organization must embrace these basic concepts:
All work occurring throughout the entire organization is comprised of processes
These processes inherently possess non-value-adding waste and variation
True value enhancement occurs as process speed (velocity) and quality improve
Lean is an organization-wide cultural change initiative focused on enhancing customer value through the relentless elimination of non-value-adding waste. By removing waste from processes, products and services flow more smoothly while emphasis is placed on optimizing value-adding activities. Value-adding activities meet the following criteria:
The activity transforms the product or service
The activity is done correctly the first time
The customer is willing to pay for the activity
Six Sigma is an organization-wide cultural change initiative focused on enhancing customer value through the relentless elimination of variation. By understanding and controlling sources of variation (inputs), outcomes become consistent and predictable resulting in improved quality.
Lean by itself cannot bring processes under statistically validated process control nor can Six Sigma dramatically improve process flow and speed. Strategically aligning these powerful improvement philosophies into a Lean Sigma approach provides organizations with the greatest opportunities for delighting customers while dramatically impacting the bottom line.
Based on successful applications of lean and six sigma philosophies and practices in manufacturing processes, the benefits of lean sigma transformation have expanded to include all organizational functions, the entire supply chain, and non-manufacturing entities such as government, healthcare, education, retail and services.
Our team has extensive experience melding these concepts to achieve significant process improvements and financial performance while interacting with teams from the board room to work centers. Are you ready to begin your journey to excellence? Give us a call to discuss our proven approach.
